Aspen Tree Return Policy
We stand behind all of our high-quality products. That is why we offer a thirty (30) day return policy for a full refund of your purchase price. This includes all exchanges as well, for product that may have been damaged in shipping. Please send an email stating your request and we’ll send return instructions, or if you prefer, call us at 678-580-2299 for assistance.
For returns, we recommend using a trackable shipping service or purchasing shipping insurance since it is possible that your product may not arrive or be in good condition. Please send all returns to: Aspen Tree LLC, Attn: Shipping & Returns, 940 Canton Street, Roswell, GA 30075. We reserve the right to refuse certain refunds that seem fraudulent, where product has been adulterated or is more than ¾ gone, etc.
If you have purchased our product online and want to make a cancellation prior to shipping, please contact us directly. After a product has shipped, it is often impossible to cancel the order until you have received the product.
Our Point of View on Efficacy: CBD is a very personalized supplement, and can provide different results in different consumers, depending on your general health, weight, etc. That is why it is recommended to start with smaller doses and then slowly increase the dosage over time. You will not receive a “high” from our CBD products as they are non-intoxicating. We make no specific health-related claims or promote any specific health benefits that CBD may provide, as CBD products have not been evaluated by the FDA. We also make no claims about whether CBD use will influence the results of industry-standard drug tests.